They are not a manufacturer, so they do not make any of the products they sell. FragranceNet buys their fragrances directly from perfume manufacturers or from the gray-market more on that later. To verify these claims, we bought two identical Chanel perfumes. One from FragranceNet and one directly from Chanel. Keep reading for the unboxing and conclusion! If FragranceNet sells real, legitimate perfumes then why are they so cheap?
Creed is one of the most popular, niche perfume houses. However, Aventus is also criticized for its high price tag. That coupon is available at the end of this article! The gray market of the perfume industry is not as shady as it sounds. This gray market is simply where the legal buying and selling of fragrances happen outside of official selling channels. This means the gray market covers selling channels not distributed by authorized retailers. However, the perfumes are still totally legitimate.
The business model is just different. For example, the gray market will offer much bigger discounts to sell and move larger quantities faster. These big price gaps occur from different geographic locations and especially when they involve international parties. The gray market is one reason why FragranceNet is able to sell their perfumes for so cheap. They acquire brand name perfumes at severely discounted rates, therefore they can sell them below MSRP.
If you want to learn more about the Perfume Gray Market, we go into detail on this blog post. Another great resource on the topic is via Reference for Business.
Another reason FragranceNet can sell perfumes so inexpensively is that it has no retail storefront. Brick and mortar retail spaces, like a department store or a boutique, have a large overhead cost, but FragranceNet saves here. FragranceNet only sells online and therefore only has a warehouse. They save on extra expenditures like rent, maintenance fees, window displays and decorations, cleaning fees, and more.
Other retailers are paying these bills every month and so they must sell higher-priced goods to break even. FragranceNet has one priority: to sell discounted perfumes and products. Their services overall are not as good as other official channels.
FragranceNet is not an authorized dealer for most brands. Does that matter to you? However, if your goal is to buy discounted fragrances, FragranceNet is the perfect resource.
The FragranceNet website offers multiple methods of communicating should you want to contact the company. Their phone number and address are up to date. They also offer chat options online during business hours. We tested their contact information and it is all legitimate. FragranceNet responded to emails and their customer service department did provide reasonable help. In addition to legitimate communication channels, FragranceNet is very reliable with orders and deliveries.
Returns are also accepted. We have ordered over 10 times from FragranceNet since and they have all been safely delivered in less than 10 days. That is also where the headquarters is located. FragranceNet does have multiple warehouse locations throughout the United States. This order came from their location in Reno, Nevada.
Sometimes orders came very fast — within 4 days. Other orders took up to 10 days to be delivered. We put our 5 most recent orders in a chart:. FragranceNet prides itself on selling quality, brand-name perfumes. While the products are in fact legitimate, sometimes they can be defective. From our experience, most of our perfume orders arrived in perfect condition.
But, some of the orders had small issues. For example, the bottle on the left is the product listing image perfect condition and the bottle on the right is the one from our FragranceNet order.
The issue looks minor, and many people would not be bothered by this. But this particular perfume, Love In White, is from the house of Creed. As we covered earlier, it is very expensive. This is what FragranceNet had to say:. As you can see, this is clearly a canned email that they send to every customer with a similar issue.
When we followed up with a phone call, they said that most of the perfumes are sold as-is but for our particular problem, they will take returns for a full refund. In conclusion, their customer service quality overall is okay. FragranceNet asks questions about defects before allowing a return, unlike other retailers who will happily accept a return.
You might have to call FragranceNet and jump through a few hoops, but they still do provide reasonable services. From our many orders, we ended up returning two bottles for a refund: the chipped Creed bottle and another one that had problems with its cap. Once we got approval for the return, the process was not too complicated.
FragranceNet did legitimately accept my return and issue a refund for the two bottles. Other than these two returned items, all other products from those 10 orders mentioned above were fine. I will use again as the products I bought are legit and at a good price.
Tip for consumers: Good company and if you have a problem with your order, email them and they will respond and fix quickly. FragranceNet has a wide range of perfumes to choose from which is htier biggest plus point. I found the exact perfume I was looking for while scrolling on their website.
The perfume smells wonderful and I love it. I am a cologne connoisseur, I have been since a kid and im very familiar with fragrances. I recently bought 3 colognes from fragrance. Boy oh boy was this a horrible buy. They are all alcohol and water based, the scent is there but won't last 20 min. They should be shut down for stretching out scents and selling them as if youre getting authentic cologne.
Placed my first order with Fragrance. It is now the 7th business day and there is not yet an assigned delivery date from FedEx, and most likely the shipment will not arrive until the 9th business day at the earliest. The package is on FedEx Ground and the 3 - 6 day commitment was not a possibility from the get-go because it is coming cross-country, literally from coast to coast.
They have reasonable prices as well as a great selection. Highly recommended. Thank you. Do not purchase anything from their website! You will not receive anything! Their website is a SCAM and you will not be able to contact customer service. Tip for consumers: The best tip that I can give you about using Fragrancenet. Your money will be stolen!! Products used: None Because Fragrancenet took my money and never sent me anything!!!
I purchased Smashbox primer from them and was sent the incorrect primer based on the photo shown. I went through a long process to return the item clearly starting wanted a refund to my visa. Without my authorization they simply mailed the exact same product back to me.
I asked for a refund not the same wrong product. Do not order from this company. They are very difficult to work with. My perfume arrived on time but the bottle was half empty.
Paid half the price for it so I guess it seemed fair :! You get what you pay for in this kind of situation. I loved my fragrance. Well i have been using their service and i will be using their service again. Thumbs up for fragrancenet. I bought two tom Ford fragance for my husband, they look original at first sight ans after looking on the details we find out that they don't have the batch number like the original has.
After trying the fragance it fades away after 30 minuts. Do not recomend buying crom this website 1. They will take your order and run your credit card but will not ship any product. When you try to go to their site and check your order status, the site will not recognize your email or password. When you attempt to reset your password, they will simply refuse to send you the link to do so. The phone number has the same message every day Emails are never replied to but that doesn't stop them from sending daily "promotional" specials to order more fake product that never arrives.
They don't send product. They don't answer the phone. They don't answer emails and they lock you out of your own account. Simply a scam. They steal you money and send knock brand products. Terrible allergic reactions. First time buyer FragranceNet bought two high end fragrances one made me nauseous caused red rash on arm sprayed with scent! Their promised return policy is non existent! My suggestion is if some reviews appear to good to be true they probably aren't same for great prices on FragranceNet remember this is a sophisticated slick operation!
I hope my review will help you before you spend your money on FragranceNet! I have tried it and they had real products tbh. But if you want to checkout my fav site is fragranceon. I found this website to be a better version of them. Their prices are prob so low due to fact they buy it in bulk like Costco For example. At Costco a larger 3. I was curious at first so looking dumb embarrassed lol whatever u wanna call it I actually took bottle I bought into Dillard's and told them I got it from fragrance net and wanted to compare it and the people at the counter working confirmed it was the exact same and box.
I'm happy until I can prove otherwise. Hope that helps. Because they have terrible customer service. They don't even know how to spell customer service. Save yourself the headache. Don't buy anything from them period. Go to a reputable Department store and that way you know that you will receive the real fragrance and not some fake toilette water. Find discount perfume, discounts on leading brands of cheap women's perfumes, men's colognes, skin care and hair care products.
Beauty Perfume Share Share on Facebook. Share on Twitter. Add a note optional - e. Plain white box, different spray component, awful wrong smell. I wrote and got no answer.
I called- the number they say to press is then not correct- press alternative snd they just leave you on hold. Beware - do not buy from this seller! I ordered a Jimmy Choo sample set Deluxe and a Bvlgari perfume as well as some samples and just about everything was literally so stinky and smell disgusting it was fake!!!
The last two times I've ordered Drakkar Noir 6. And also Coach and Kenneth Cole Black.. And Eternity Aqua!! The same I will not any longer purchase from them again..
You got me twice.. You'll never get me again.. It's funny on the website you can't almost post a one star.. If you do it doesn't get posted. I've ordered 3 different perfumes from them since they were listed so cheap compared to retail stores like Dillard's or Macy's. I mean I was pretty sure they are somehow fake or at least diluted heavily, I wanted to give a shot because they are not my favorite brands or colognes. I got a Davidoff Cool Water 6. So you can imagine how fake they are, since even Eternity for Men 6.
But also I had a small tester pack from Marshalls for Eternity, so buckle up for what I'm gonna tell you now.
First of all, even the big bottles are not tester and came with a proper boxing, they are highly diluted or real fake stuff, since they do not last for 2 hours. I would say the opening reminds the real fragrance somehow but with more alcohol for sure, yet after 20 minutes, big bottles become very subtle and you can smell it more of a skin scent for another minutes. After an hour, it's almost impossible understand if you sprayed them or not. But it's not the case with small tester box.
It has good longevity, say at least 5 hours on my skin, and good projection. And besides this projection and longevity problem, this cologne is not even a close match. I believe, the alcohol plays a big role on this change. Last but not least, the tester! This stuff is pure fake. It does not last even for 10 minutes. So, as I said before, I was not expecting a lot, that's why I would say I'm not that disappointed. Yet if you expect more and invest heavily, you would be crying for sure when you see what you get for your money.
Because having a big bottle of fragrance and spraying it for fun and freshen yourself is always pleasure. I trapped by this scam and crook company on Facebook advertisements. I place ordered after I talked to Customer service, they said if place order before 12 noon, I will receive order by tomorrow Express mail, today is 5th day, and my product not arrived yet, This crook and scammers are east European thieves and scamming hard working Americans, our law enforcement agencies are busy with political issues, not for consumers who they pay their annual salaries.
And I know this crook and scammers don't care, whatever people's are writing. I am planning to file lawsuit, and I also have tape recording when I spoke to them several times. I will not recommend this company ever. Thank you all of you reading my review. Sign up to receive our free weekly newsletter. We value your privacy. Unsubscribe easily. Are you this business? Save Saved. Live agent Are you this business?
About FragranceNet. Overall Satisfaction Rating 5 stars.
0コメント